STEP 1
As a vehicle arrives at Parks Superior Sales it is checked in to list all the details of this vehicle, make, model, color, equipment, and options on it. Like any business with inventory, you must know what you have before you can start to market it.
STEP 2 CLEAN & PHOTOGRAPH
Because we are a car dealer it is important to MARKET these cars as quickly as possible. So, on the first day a car arrives here, we clean and photograph each car so we can display them on our website as soon as possible. The photos you see are raw photos before any reconditioning is done. This does two things. It allows us to get the vehicles into the market very quickly, and it allows our customers to get a good look at each car as they come in our door. Parks Superior spends a lot of time getting photographs and videos of each car so customers can get a good look at every vehicle we offer.
STEP 3 SERVICE INSPECTION
Parks Superior Sales has developed a unique inspection process that provides much more than a quick walk-around and limited look at the vehicle. Our service department takes each vehicle through a 144-point inspection immediately after all photography and videography has been completed. We put a service tech in each car for approximately 90 minutes to tell us everything this car needs to be retail ready. He will walk around and get inside the vehicle with his tablet and mark down every issue and take a photo of those issues, and this is all logged into our service system. We take that information and create a Work Order. This car is then scheduled into our service department to have that work performed, and usually by the same tech that did the inspection.
This process also allows us, as a car dealer, to know our exact cost of reconditioning within a day or so of the car arriving at our facility. This is necessary because as in Step 2 this car is already being marketed, and we need to know our cost asap.
STEP 4 BODY SHOP INSPECTION
During the service inspection spoken of in Step 3 our body shop manager will also do a full body inspection with his tablet, again marking down body damage and scratches and taking photographs of these issues. This way, once the vehicle goes through our mechanical shop, it then goes into our body shop to have any issues that were listed taken care of. Our body shop techs have been with us for many years and know their way around a funeral car very well. As you know, a funeral car is such a different vehicle than a normal passenger car, the way they are built, the moldings, the materials that they are made from. Our techs have years and years of experience with these cars and can make all the necessary repairs.
STEP 5 DETAIL DEPARTMENT
After a vehicle has been through our process it then goes to our detail department to be massaged and cleaned. This is a 6-to-12-hour process, especially with all the black cars we touch over the course of a week. Our team of detailers will perform a complete "spa treatment" on the vehicle which includes a final clean, waxing and buffing to bring out the original new car shine and smell.
STEP 6 FINAL INSPECTION
During the final inspection, the managers of each department will inspect the vehicle along with the salesmen who has sold this car, making sure we have not missed something going through our process.
